“Thank you for your interest in BAIWEI DRILLING TOOLS INDUSTRY CO., LTD.!
At Sanbiyi.com, we are dedicated to providing outstanding customer service and ensuring your utmost satisfaction. To meet your needs, we offer warranty services for many of our products. Here’s essential information regarding our warranty coverage:
Extended Warranty Options:
Some items may qualify for extended warranty plans, available at an extra cost, which extend the coverage period beyond the standard warranty. If you’re interested in an extended warranty, please reach out to our customer service team for relevant options and details.
Coverage Details:
Our warranties typically cover manufacturing defects and material issues. However, it’s important to note that conditions such as damage, accidents, misuse, or normal wear and tear may not be covered. The specific coverage extent can vary by product. We recommend carefully reviewing the warranty conditions to understand the coverage provided.
Warranty Service:
If your item encounters an issue during the warranty period and meets the warranty terms, we will provide repair or replacement services on a case-by-case basis. The decision regarding repair or replacement will depend on the product type and availability.
Costs During Warranty:
The costs for repairs or replacements during the warranty period may vary based on the warranty terms. Some warranties may cover the entire cost, while in other cases, you may be responsible for part or all of the costs. The specific cost responsibilities will be outlined in the warranty terms and conditions.
Geographical Limitations:
Please note that our warranty coverage may have geographical limitations. If you purchase goods in regions outside the warranty coverage area, please ensure that you understand the warranty terms and service availability in the relevant region.
Warranty Claim Process:
When initiating a warranty claim, it is essential to provide the original receipt as proof of purchase. The original receipt serves as valid documentation for you to receive warranty service.
If you have any further inquiries or require assistance, please don’t hesitate to contact our customer service team at Sanbiyi.com. We are here to assist you in any way we can!