Terms of Service
Cancellation of Orders:
If you decide to cancel an order post-confirmation, kindly get in touch with us promptly. We will exert our best efforts to accommodate your request, contingent on the order status and circumstances. However, please be aware that once an order has entered the shipping phase, it becomes non-cancellable.
Customer Support:
Our commitment to delivering exceptional customer support remains unwavering. Whether you have inquiries about purchases, product usage, or general customer service, our dedicated team is at your service via email, live chat, or telephone. Our goal is to provide you with a satisfactory resolution.
Limitation of Liability:
To the maximum extent permissible by law, we disclaim any liability for direct, indirect, incidental, special, or consequential damages arising from the use of our products or services. Our limitations on liability extend to claims based on breach of contract, tort, or any other legal theory.
Claims of Intellectual Property Infringement:
If you suspect that the content on our website infringes upon your intellectual property rights, please furnish relevant evidence and reach out to us. We will expeditiously investigate and address any substantiated infringement complaints.
Applicable Law and Dispute Resolution:
The governing laws of the jurisdiction dictate our Terms of Service. Any disputes stemming from our Terms of Service will be resolved through amicable negotiations. In the event that negotiations prove unsuccessful, the dispute may be referred to the appropriate court for resolution.
Notification of Changes:
We retain the right to make amendments to the Terms of Service at our discretion. In the case of substantial modifications, we will notify you through a website announcement or direct notification. By continuing to use our website, you acknowledge acceptance of the revised Terms of Service.
For any further inquiries or concerns, please don’t hesitate to contact us via email at [email protected]. We are committed to providing dedicated assistance.
Best Regards,
BAIWEI DRILLING TOOLS INDUSTRY CO., LTD.